Daily Support
How can we help?
Daily works offline and stores its primary data on your device. These checks cover the most common questions.
Apple Health is not updating
Open Daily Settings and review Health access. In the Health app, confirm that Steps and Water are allowed for Daily. Daily cannot read health information until you grant permission.
Private iCloud sync is unavailable
Confirm that iCloud Drive is enabled for the current Apple Account. Your local Daily data remains available while iCloud is unavailable.
Move data without iCloud
Open App & Privacy in Daily to prepare a transfer file, then import it on the other Daily installation. Health data is intentionally not included.
Before erasing or reinstalling
Create a current transfer file for any non-health Daily records you need to retain. Apple Health data remains managed by the Health app.
Still need help?
Contact Daily Support
Include the Daily version, iPhone model, and a short description of what happened. Do not include health details or other sensitive information.
Email support